Privacy policy


Last updated: May 20, 2026

The Onyxxx & Brown Bookstore (“we,” “us,” or “our”) operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If any conflict exists between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

By using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.


Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. This does not include anonymous, aggregated, or de-identified information.

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and applicable laws:

  • Contact details: name, address, billing/shipping address, phone number, email address.
  • Financial information: payment card numbers, payment confirmation, financial account details, and transaction data.
  • Account information: username, password, security questions, preferences, and settings.
  • Transaction information: items viewed, cart contents, wishlist items, purchases, returns, exchanges, cancellations, and order history.
  • Communications: content of messages or inquiries sent to us.
  • Device information: IP address, browser type, device identifiers, network information.
  • Usage information: interactions with the Services, navigation activity, and behavioral data.

Sources of Personal Information

We may collect personal information from:

  • Direct interactions: account creation, purchases, customer service inquiries, or other communications.
  • Automatic collection: cookies, device interactions, and browsing activity.
  • Service providers: when they collect or process information on our behalf.
  • Partners or third parties: including marketing partners or platforms.

How We Use Your Personal Information

We may use your personal information for the following purposes:

1. Provide, Tailor, and Improve the Services

Including:

  • Processing and fulfilling orders
  • Managing accounts
  • Remembering preferences
  • Handling transactions, returns, and exchanges
  • Offering product recommendations
  • Enhancing features and functionality

2. Marketing and Advertising

Including:

  • Sending promotional emails, texts, or mail
  • Showing advertisements based on browsing activity or purchase history
  • Conducting remarketing and retargeting campaigns

3. Security and Fraud Prevention

Including:

  • Authenticating accounts
  • Detecting or investigating fraudulent, illegal, unsafe, or malicious activities
  • Protecting the integrity of the Services

4. Communicating with You

Including:

  • Customer support responses
  • Order updates and service notifications

5. Legal Compliance

Including:

  • Responding to legal requests
  • Fulfilling regulatory obligations
  • Enforcing our terms and policies

How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

  • With service providers, including Shopify, for services such as payment processing, IT support, shipping, cloud storage, and analytics.
  • With business and marketing partners, for advertising and promotional purposes.
  • With your direction or consent, including shipping carriers or social login providers.
  • With affiliates, within our corporate group.
  • For business transactions, such as mergers, acquisitions, or bankruptcy proceedings.
  • For legal reasons, including subpoenas, investigations, or litigation.

Relationship with Shopify

Our store is hosted on Shopify, which collects and processes personal information to operate and improve its platform and merchant services.

Shopify may use data from your interactions with our store and other merchants to power enhanced features and analytics. In these cases, Shopify is responsible for processing your information and handling related privacy rights requests.

To learn more about Shopify’s privacy practices or exercise applicable rights, visit:


Third-Party Websites and Links

Our Services may link to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of these external sites. You should review their privacy policies before providing any personal information.

Information shared on public or third-party social platforms may be visible to others without limitation.


Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.

If you believe your child has provided personal information, please contact us to request deletion. As of the effective date, we do not have actual knowledge that we “sell” or “share” data of individuals under 16 years old.


Security and Retention

While we implement safeguards to protect your personal information, no system is completely secure. Information transmitted over the internet may not be secure in transit.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce policies.


Your Rights and Choices

Depending on your location, you may have certain rights, including:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Opt-Out of Sale/Sharing or Targeted Advertising
  • Right to Manage Communication Preferences

You can exercise rights where indicated on the Services or by contacting us.

If your browser sends a Global Privacy Control signal, we will treat it as an opt-out request (where required by law).

We do not discriminate against customers who exercise these rights.


Complaints

If you have concerns about our data practices, contact us using the information below. In some regions, you may also appeal our decision or file a complaint with your local data protection authority.


International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside your own.
If transferred from the EEA or UK, we use legally recognized safeguards such as Standard Contractual Clauses.


Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or laws. We will update the “Last updated” date and provide additional notice if required.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

📧 onyxxxandbrown@gmail.com