Refund policy
No Refund Policy
All sales made through this online bookstore are final. Due to the digital nature of ebooks and downloadable content, we do not offer refunds, exchanges, credits, or returns once an order has been completed.
By completing a purchase, you acknowledge and agree that digital products cannot be “returned,” and therefore all payments are non-refundable under any circumstances.
Improper Orders / Exceptional Situations
If an order is placed improperly—such as duplicate purchases, technical errors, or delivery issues—we may review the situation on a case-by-case basis. This review does not guarantee a refund but allows us to determine whether corrective action (such as re-sending files or resolving access issues) is appropriate.
To request a review, customers must contact us within 48 hours of ordering and provide proof of the issue. Failure to report the problem within this window may result in the request being denied.
Unauthorized Distribution Not Covered
Refunds will not be issued for claims related to:
- Failure to read product descriptions
- Choosing the wrong format
- Change of mind
- Inability to operate devices or apps needed to open the product
- Issues caused by unauthorized sharing, redistribution, or misuse
We reserve the right to refuse any refund request that does not comply with this policy.
Policy Modifications
We may update or revise this No Refund Policy at any time. Continued use of this website and its services constitutes acceptance of the most current version.
By purchasing from this store, you agree to this No Refund Policy.